
frequently asked questions
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HOW DOES SHIPPING WORK?
shipping is a flat rate of $8, and any order over $100 ships for free—yay!!!
orders ship every Monday or Tuesday via USPS or UPS standard ground shipping, with tracking info provided to your email. after that, it’s in the hands of the carrier, so be sure the shipping info at checkout is correct.
need something faster? just reach out via the contact form linked in the menu on this site, or send an Instagram DM (@findyourthreadsco) to sort out a quicker option!
DO YOU SHIP INTERNATIONALLY?
international shipping is not offered on the site at the moment, but if you're interested in a quote, please reach out via the contact form linked in the site menu or via Instagram DM (@findyourthreadsco).
DO YOU OFFER LOCAL PICKUP?
sureee do! If you’re in the North Carolina RDU area, you can skip the shipping fees and opt to pick up your order. just select “local pickup” at checkout and drop a message via the website contact form or on Instagram (@findyourthreadsco) to coordinate pickup.
ARE RETURNS ACCEPTED?
no returns—all sales are final. please read all product details carefully before purchasing. every effort is made to call out any major flaws in the item description, but if something important was missed, don’t hesitate to reach out so it can be taken care of.
HOW DOES FYTC INCORPORATE SUSTAINABLE PRACTICES?
sustainability is at the heart of FYTC! every item is sourced secondhand, which means less waste and more love for the planet. plus, eco-friendly packaging materials are used whenever possible, so your purchase feels good inside and out.
HOW CAN I CONTACT YOU?
have more questions or concerns, feedback, or just want to say hello? please fill out the website contact form and we will get back to you ASAP!